What is the check-in and check-out policy at Shangri-La The Shard, London?
Check-in is at 16:00 and check-out is at 11:00.
106 photos
Shangri-La The Shard, London, London
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Key details
About the Hotel
31 St Thomas Street, London, SE1 9QU,
- Steps from Tower Bridge
Perfect
9.0
9.4
4.8
4.3
Shangri-La The Shard, London boasts 202 rooms and suites with
Rooms & Amenities
Rooms include
Dining Options
Dine at TĪNG for an Asian-inspired menu or enjoy
Leisure & Wellness
Shangri-La offers a wellness experience featuring ELEMIS treatments, an
Business & Transportation
The hotel features versatile event spaces and offers a comprehensive range of business services including a
“What strikes me most about this property is its capacity to deliver luxury with a view - not just any view, but panoramic vistas of London from within The Shard itself. From the sophisticated rooms to the sky-high dining, the experience feels meticulously curated for those who appreciate both exclusivity and a central location. I think that the hotel's unique access to London's highest infinity pool and personalized wellness offerings really set it apart.”
Choose your room type
Shangri-La The Shard, London offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Premier Shard King Room2 persons47 sq. feet1 King-size bedAir conditioningBathtubroom details
- Iconic Shard Suite2 persons60 sq. feet1 King-size bedAir conditioningBathtubroom details
- Premier Shard Suite2 persons65 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Shangri-La The Shard, London offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at true.
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Shangri-La The Shard, London, guests are invited to indulge in a delightful array of dining options that span Asian, British, and European cuisines. With stunning views enveloping the inviting spaces, the dining experience merges traditional flavor with modern flair, perfect for those seeking genuine culinary enjoyment in the clouds.
Location
31 St Thomas Street, London, SE1 9QU,
Explore London
Local Highlights
Tower Bridge
6 minutes' walk
Iconic drawbridge known for stunning views and glass-floored walkway. A must-visit photo-op.
Borough Market
4 minutes' walk
A vibrant food market offering fresh produce, gourmet foods, and international cuisine.
The Shard
1 minute' walk
The tallest building in the UK, offering breathtaking views and dining at upscale restaurants.
Tate Modern
15 minutes' walk
Renowned modern art gallery housed in a former power station, featuring international exhibitions.
River Thames Boat Tours
7 minutes' walk
Scenic boat tours along the Thames, offering unique views of London's landmarks. Book tickets in advance.
Yoga by the River
15 minutes' walk
Relaxing outdoor yoga classes overlooking the water, available seasonally with booking required.
Hutong
2 minutes' walk
Northern Chinese cuisine with stunning views. Signature dishes include Peking duck. Reservations recommended.
Oblix
2 minutes' walk
Contemporary dining experience featuring grilled dishes and impressive city views. Ideal for special occasions.
The Globe Theatre
12 minutes' walk
Iconic theatre showcasing Shakespeare's plays in a unique setting. Family-friendly performances available.
Sky Lounge
1 minute' walk
Chic rooftop bar offering cocktails and light bites with skyline views. Great for evening outings.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 42.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic
Number of floors:
19
Number of rooms:
150
Former name
shangri-la hotel at the shard, london
Reviews and Ratings
Reviews from guests about their experience.
Show moreShow less
Pros
Exceptional views
Attentive staff
Clean room
Cons
Damaged door
Guest reviewsbased on 1543 reviews
Ava from United States
Family with children
Deluxe King Room City View
1 night in November 2025
|
Reviewed: February 08, 2026
5/10
pool hours extra charge
The pool had specific hours for children. if you have kids and want to enjoy the hotel. run from this place. my son could only use the pool from 3:00 p.m. to 5:00 p.m.. That's only 2 hours a day. i paid for two days but stayed one night. i wanted to check out early by two days, but as it was 2:00 p.m., they made a point of charging an extra day.
0 Helpful
Sophia from United Kingdom
Couple
Premier King Room City View
3 nights in November 2025
|
Reviewed: December 20, 2025
9/10
excellent stay
spacious room city views christmas decorations
i found the room spacious. the bathroom included a tub offering city views. i noted the hotel had christmas decorations adding to the charm.
0 Helpful
Jackson from Canada
Single
deluxe king room city view
3 nights in October 2025
|
Reviewed: November 06, 2025
7/10
a generally positive experience
professional staff attentive staff good room external speaker poor quality south facing
the staff seemed professional throughout my stay. i especially want to thank jehan from the front desk. he went out of his way to make sure i stayed in a good room. (it definitely did not disappoint). i saw a sunrise over tower bridge from the bathtub.
my north facing room overlooking the thames became a south facing suite. i did not like the change in scenery. there was no sound system in the rooms. i had to ask for a poor quality external speaker.
0 Helpful
Christian from Germany
Couple
Deluxe King Room City View
3 nights in August 2025
|
Reviewed: September 29, 2025
7/10
adequate stay with a view
great view comfortable bed accessible sights noise insulation slow service long wait
the room provided a great view. the bed was comfortable. toiletries were available in the bathroom. the location made city sights accessible.
i noticed inadequate noise insulation between rooms. conversations from the adjacent room were easily audible. there was slow service at the restaurant during dinner. it took a long time to receive the starter.
0 Helpful
Show more reviews
FAQs
About Shangri-La The Shard, London
What dining options are available at Shangri-La The Shard, London?
The hotel features three dining venues, including TING restaurant and GŎNG bar on level 52.
What services are provided at Shangri-La The Shard, London?
Services include 24-hour concierge, room service, laundry, and in-room spa services.
How far is Shangri-La The Shard, London from London Bridge Station?
The hotel is located less than a 5-minute walk from London Bridge Railway and Underground Station.
What are the room amenities at Shangri-La The Shard, London?
Rooms include a flat-screen TV, coffee machine, free Wi-Fi, and luxury toiletries.
What are the fitness facilities available at Shangri-La The Shard, London?
The hotel has a fitness centre and the highest infinity pool in Western Europe.
What is the approximate distance from Shangri-La The Shard, London to the Tower of London?
The Tower of London is approximately 2 km away, about a 20-minute walk.
Is breakfast available at Shangri-La The Shard, London?
Breakfast is available for an additional charge of 47 GBP.
Can guests enjoy any special views from Shangri-La The Shard, London?
Rooms feature floor-to-ceiling windows providing spectacular views of London.
What nearby attractions can be reached from Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.5 km), Tate Modern (1 km), and the London Eye (approximately 2 km).
How can guests reach Shangri-La The Shard, London from the airport?
The hotel offers paid airport shuttle services for guests.
What type of hotel is Shangri-La The Shard, London?
Shangri-La The Shard, London is a luxury, five-star hotel focused on urban views and culinary experiences.
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