What is the check-in and check-out policy at Shangri-La The Shard, London?
Check-in is at 16:00 and check-out is at 11:00.
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Shangri-La The Shard, London, London
697US$
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Key details
About the Hotel
31 St Thomas Street,
London,
United Kingdom,
SE1 9QU,
Greater London
- Steps from Tower Bridge
Perfect
9.2
9.4
4.6
4.3
Loved by guests
"Beside the view, the suite was better than expected and the staff made me want to come back"
"We were luckily upgraded to a room with a bath view which was such a nice touch."
"I was able to see a stunning sunrise over Tower Bridge and soaked it all in from a bathtub with the view."
Shangri-La The Shard, London boasts 202 rooms and suites with
Rooms & Amenities
Rooms include
Dining Options
Dine at TĪNG for an Asian-inspired menu or enjoy
Leisure & Wellness
Shangri-La offers a wellness experience featuring ELEMIS treatments, an
Business & Transportation
The hotel features versatile event spaces and offers a comprehensive range of business services including a
“What strikes me most about this property is its capacity to deliver luxury with a view - not just any view, but panoramic vistas of London from within The Shard itself. From the sophisticated rooms to the sky-high dining, the experience feels meticulously curated for those who appreciate both exclusivity and a central location. I think that the hotel's unique access to London's highest infinity pool and personalized wellness offerings really set it apart.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier Shard King Room
2 persons
510 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Iconic Shard Suite
2 persons
650 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Premier Shard Suite
2 persons
700 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Shard King
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Shangri-La The Shard, London, guests are invited to indulge in a delightful array of dining options that span Asian, British, and European cuisines. With stunning views enveloping the inviting spaces, the dining experience merges traditional flavor with modern flair, perfect for those seeking genuine culinary enjoyment in the clouds.
Location
31 St Thomas Street,
London,
United Kingdom,
SE1 9QU,
Greater London
Map view
31 St Thomas Street,
London,
United Kingdom,
SE1 9QU,
Greater London
City landmarks
Castle
Tower of London
4900 ft
Landmark
Coca-Cola London Eye
1.4
mi
Gallery
Tate Modern
3900 ft
Museum
The British Museum
2.0
mi
Church
St Paul's Cathedral
1.1
mi
Park
Sky Garden
3500 ft
Monument
Monument to the Great Fire of London
2800 ft
Church
Westminster Abbey
1.8
mi
Square
Trafalgar Square
1.8
mi
Landmark
Big Ben
1.6
mi
Museum
National Gallery
1.8
mi
Museum
HMS Belfast
2100 ft
Theatre
Shakespeare's Globe
3200 ft
Museum
Imperial War Museums
1.3
mi
Museum
Museum of London
1.3
mi
Church
All Hallows By The Tower
4200 ft
Garden
Buckingham Palace
2.4
mi
Public Building
Houses of Parliament
1.7
mi
Museum
Bank of England Museum
4600 ft
Bridge
Southwark Bridge
3200 ft
Landmark
Old Billingsgate Market
3200 ft
Gallery
Guildhall Art Gallery
5100 ft
Nearby
Harbour
Tower Bridge
1600 ft
Market
Borough Market
1000 ft
The Shard 32 London Bridge Street
The Shard
300 ft
Bridge
London Bridge
1700 ft
32 London Bridge St
The View from The Shard
700 ft
Church
Southwark Cathedral
1100 ft
Museum
Fashion and Textile Museum
1700 ft
Palace
Winchester Palace
1600 ft
Restaurants
Hutong
400 ft
31 St. Thomas Street Level 33 The Shard
Oblix
600 ft
31 St. Thomas Street Level 32
GONG Bar
300 ft
Level 52 31 St. Thomas Street Shangri-La Hotel
Sky Lounge
100 ft
31 St. Thomas Street
Caffe Nero
600 ft
127-143 Borough High Street
Science Gallery Cafe
300 ft
Great Maze Pond Science Gallery London
Bar 31
400 ft
31 St Thomas Street The Shard
Duddell's
500 ft
St. Thomas's Church 9A St. Thomas Street in the St Thomas Church
Redwood Sport Pub & Kitchen
700 ft
London Bridge Station London Bridge Street
Champor-Champor
800 ft
62-64 Weston Street
Explore London
Local Highlights
Tower Bridge
6 minutes' walk
Iconic drawbridge known for stunning views and glass-floored walkway. A must-visit photo-op.
Borough Market
4 minutes' walk
A vibrant food market offering fresh produce, gourmet foods, and international cuisine.
The Shard
1 minute' walk
The tallest building in the UK, offering breathtaking views and dining at upscale restaurants.
Tate Modern
15 minutes' walk
Renowned modern art gallery housed in a former power station, featuring international exhibitions.
Hutong
2 minutes' walk
Northern Chinese cuisine with stunning views. Signature dishes include Peking duck. Reservations recommended.
Oblix
2 minutes' walk
Contemporary dining experience featuring grilled dishes and impressive city views. Ideal for special occasions.
Sky Lounge
1 minute' walk
Chic rooftop bar offering cocktails and light bites with skyline views. Great for evening outings.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
88%
loved their spa retreat and can’t wait to return.
Stunning views
Impeccable service
High dining prices
Limited casual dining options
8.8/10
Great
Rooms
9.4
Location
9.6
Service
8.5
Dining
8.2
Emerson
United Kingdom,
February
2025
8.4/10
My stay at Shangri-La at The Shard was definitely memorable due to the breathtaking views and the luxurious amenities. The room had a stunning view of London, and the spacious design added to the comfort. While the service was mostly excellent, there were a few oddities regarding room service fees that left me puzzled. Overall, it's a fantastic hotel with unique features but has room for improvement in certain areas.
Rooms
9.0
The room was spacious and came with a breathtaking view of London. The bathroom was luxurious, featuring high-end amenities and even heated toilets. I felt it was well worth the price.
Service
7.0
Service quality was high and although most staff were attentive, I did experience some confusion regarding extra charges for room service delivery.
Location
9.0
The location is quite convenient, especially for exploring Central London. Being near the Thames adds to the charm, and it's easy to reach popular attractions.
Dining
8.0
Dining options were fantastic, especially at Ting with its exceptional views. However, I found the additional charges for room service to be a bit off-putting.
Facilities
9.0
The facilities, particularly the pool on the 52nd floor, were impressive and well-maintained, providing a unique experience with stunning views.
Ava
United Kingdom,
January
2025
9.6/10
My stay at this hotel was truly exceptional, from breathtaking views of London to a luxurious and well-designed room. The staff went out of their way to make my anniversary special, even assisting in a surprise proposal! However, the hotel can get a bit crowded during peak times, which might not suit everyone looking for a tranquil escape.
Rooms
10.0
The room was absolutely fantastic with floor-to-ceiling windows offering a breathtaking view of the skyline, and a luxurious bathroom experience that elevated our stay.
Service
10.0
The service was impeccable, with staff members eager to assist and make special arrangements that truly added to the experience.
Location
9.0
The location was perfect, though not in the heart of central London, it was easy to explore nearby attractions and we enjoyed the vibrant atmosphere of the surrounding neighborhood.
Dining
10.0
Dining at the hotel was a highlight, particularly the dinner at Oblix, which featured outstanding food accompanied by stunning views.
Facilities
9.0
The hotel boasted excellent facilities, including a unique pool that offered a memorable experience and complimentary refreshments for guests.
Leslie
United Kingdom,
December
2024
9.8/10
This hotel offers a truly unforgettable experience with its breathtaking views of London, luxurious amenities, and exceptional service that made our stay delightful. The rooms are stunning and felt like a slice of heaven, perfect for a special occasion. The dining experience was equally impressive but could be seen as an indulgence in terms of pricing. Overall, while it may be a splurge, the value for the memory created is unparalleled.
Rooms
10.0
The rooms are magnificent, featuring modern design, panoramic views, and high-end amenities that truly enhance the stay.
Service
10.0
The service was impeccable; the staff went above and beyond to ensure our comfort and enjoyment throughout our stay.
Location
10.0
Nestled in a remarkable tower, the location offers stunning views and proximity to iconic landmarks, making it an ideal base for exploring London.
Dining
9.0
Dining at the Ting lounge was a phenomenal experience, with exquisite food complemented by the incredible views.
Facilities
10.0
The facilities, including the pool on the top floor, provide a unique setting and a luxurious atmosphere that adds to the overall experience.
Stunning views
High dining prices
Nicky
United Kingdom,
October
2024
9.2/10
My stay at the hotel was nothing short of delightful, thanks to the striking views and exceptional service. The room was beautifully designed and well-equipped, making it a comfortable haven. However, the check-in experience wasn't as smooth as I'd hoped, and there were minor issues with room facilities. Overall, it was a memorable stay worth every penny despite the few hiccups.
Rooms
9.0
The room I stayed in was stunning, especially with the incredible view from the floor-to-ceiling windows. I appreciated the spaciousness and the luxurious bathroom, complete with an amazing bath that overlooked London.
Service
Location
10.0
The hotel is centrally located, making it very easy to access various attractions in London. Plus, enjoying a meal at the Ting restaurant with the city as my backdrop was a standout moment.
Dining
9.0
Dining at the Ting restaurant was quite an experience. The food was delicious and the setting simply breathtaking. It elevated my overall stay just that much more.
Facilities
9.0
The facilities were impressive, especially the pool area on the 52nd floor that combined a great ambiance with panoramic views of the city. It was a great way to unwind after a day of exploring.
Breathtaking views
Check-in hiccup
Stanley
United Kingdom,
October
2024
7.8/10
Our stay at the Shangri-La was filled with stunning views and spacious accommodations, making it a memorable experience. The amenities were impressive, but the dining experience left something to be desired, particularly during breakfast. Additionally, while the service was generally friendly, a few interactions could have been more engaging. Overall, it was a luxury stay, but there were some aspects that could be improved.
Rooms
9.0
The rooms are truly remarkable, offering a spacious layout with spectacular views, and the bathroom was a highlight with its luxurious features.
Service
7.0
The service was generally attentive, though there were moments where it felt lacking compared to the hotel's luxurious image.
Location
10.0
The location is perfect for exploring the city, right near popular attractions like Borough Market.
Dining
5.0
While the dining experience had amazing views, the breakfast was chaotic and the replenishment of food items was less than ideal.
Facilities
8.0
The hotel had excellent facilities, including a lovely pool with breathtaking views that added to the overall experience.
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Choose your spa escape today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 70 per day.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP45 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic
Number of floors:
19
Number of rooms:
150
Former name
shangri-la hotel at the shard, london
FAQs
About Shangri-La The Shard, London
Is parking available at Shangri-La The Shard, London?
Public parking is available on-site for 70 GBP per day, and reservations are not possible.
What dining options are available at Shangri-La The Shard, London?
The hotel features three dining venues, including TING restaurant and GŎNG bar on level 52.
What services are provided at Shangri-La The Shard, London?
Services include 24-hour concierge, room service, laundry, and in-room spa services.
How far is Shangri-La The Shard, London from London Bridge Station?
The hotel is located less than a 5-minute walk from London Bridge Railway and Underground Station.
What are the room amenities at Shangri-La The Shard, London?
Rooms include a flat-screen TV, coffee machine, free Wi-Fi, and luxury toiletries.
What are the fitness facilities available at Shangri-La The Shard, London?
The hotel has a fitness centre and the highest infinity pool in Western Europe.
What is the approximate distance from Shangri-La The Shard, London to the Tower of London?
The Tower of London is approximately 2 km away, about a 20-minute walk.
Is breakfast available at Shangri-La The Shard, London?
Breakfast is available for an additional charge of 47 GBP.
Can guests enjoy any special views from Shangri-La The Shard, London?
Rooms feature floor-to-ceiling windows providing spectacular views of London.
What nearby attractions can be reached from Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.5 km), Tate Modern (1 km), and the London Eye (approximately 2 km).
How can guests reach Shangri-La The Shard, London from the airport?
The hotel offers paid airport shuttle services for guests.
What type of hotel is Shangri-La The Shard, London?
Shangri-La The Shard, London is a luxury, five-star hotel focused on urban views and culinary experiences.
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