Shangri-La The Shard, London | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

31 St Thomas Street, London, United Kingdom, SE1 9QU

“Nestled close to London Bridge Station, this hotel gives you easy access to iconic attractions like Borough Market and the Thames.”view full review

Shangri-La The Shard, London offers a luxurious 5-star experience with stunning panoramic views from its position on the 34th floor of The Shard, Western Europe's tallest building. This London hotel features a wellness center with the highest infinity pool in Europe and a range of refined dining options. Unique amenities include a 24-hour gym and private dining experiences.

Rooms & Amenities

The hotel provides 202 guest rooms and suites, each featuring floor-to-ceiling windows that invite ample natural light while offering captivating city views. The premier accommodations include the Iconic Shard Suites, which offers a luxurious experience complete with exceptional amenities like the custom super king-size Shangri-La Bed.

Dining & Exclusive Experiences

Dining options at Shangri-La The Shard, London include four venues, such as the acclaimed TĪNG Restaurant offering Asian fusion cuisine, which uses seasonal British ingredients. Guests can also enjoy signature cocktails at GŎNG bar, the highest hotel bar in London, while the Sky Lounge offers an elegant setting for afternoon tea with views of the iconic skyline.

Wellness & Events

Shangri-La The Shard, London aims to support business and leisure activities with a comprehensive wellness center featuring a state-of-the-art gym and the sky-high infinity pool. The hotel also caters to meetings and events, making it suitable for both corporate travel and private celebrations.

Transportation & Local Area

Access to local attractions is straightforward with the London Bridge Underground Station less than a 5-minute walk away, allowing guests to explore key landmarks such as the Tate Modern and Tower of London. The hotel provides a complimentary shopping shuttle to Oxford Street and offers various transportation options including taxis and public transport.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Shard King Room

Max:

2 persons

510 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Iconic Shard Suite

Max:

2 persons

650 sq. feet

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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Premier Shard Suite

Max:

2 persons

700 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

London 1.7 mi

Airports

London City (LCY) 7.5 mi

London Heathrow (LHR) 19.2 mi

Train

London Bridge Train Station700 ft

Underground

London Bridge Underground700 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Sky Pool Bliss

The sky pool on the 52nd floor provided an very nice swimming experience with stunning panoramic views of the London skyline. Floating in the water while gazing out at the city was a surreal way to unwind. Definitely a highlight of my stay on 2024-05-15.

Emily Harrison. United Kingdom, 2024-05-15Read full review on

Luxurious Soak

The heated bathroom floors and toilet seats transformed my morning routine into a spa-like experience. It was a good luxury that made all the difference during my stay on 2024-09-22.

Michael Thompson. Canada, 2024-09-22Read full review on

Afternoon Tea Delight

Ting Lounge's unique afternoon tea experience was nothing short of really good. The blend of flavors in the vegan sweets was captivating and the view we enjoyed while indulging made it even more good during my visit on 2024-11-10.

Samantha Jane. Australia, 2024-11-10Read full review on

Smart Room Design

The automatic electric blinds in my Premier City View room added a high-tech touch and allowed for effortless adjustment of light throughout the day. I loved how they enhanced the overall experience during my stay on 2024-01-30.

Mark Henderson. United States, 2024-01-30Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services

Spa & Leisure

Infinity pool
Indoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
HBO available
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

31 St Thomas Street, London, United Kingdom, SE1 9QU

Map view

31 St Thomas Street, London, United Kingdom, SE1 9QU

City landmarks

Castle

Tower of London

4900 ft

Landmark

Coca-Cola London Eye

1.4 mi

Gallery

Tate Modern

3900 ft

Museum

The British Museum

2.0 mi

Church

St Paul's Cathedral

1.1 mi

Park

Sky Garden

3500 ft

Monument

Monument to the Great Fire of London

2800 ft

Church

Westminster Abbey

1.8 mi

Square

Trafalgar Square

1.8 mi

Landmark

Big Ben

1.6 mi

Museum

National Gallery

1.8 mi

Museum

HMS Belfast

2100 ft

Theatre

Shakespeare's Globe

3200 ft

Museum

Imperial War Museums

1.3 mi

Museum

Museum of London

1.3 mi

Church

All Hallows By The Tower

4200 ft

Garden

Buckingham Palace

2.4 mi

Public Building

Houses of Parliament

1.7 mi

Museum

Bank of England Museum

4600 ft

Bridge

Southwark Bridge

3200 ft

Landmark

Old Billingsgate Market

3200 ft

Gallery

Guildhall Art Gallery

5100 ft

Nearby

Harbour

Tower Bridge

1600 ft

Market

Borough Market

1000 ft

The Shard 32 London Bridge Street

The Shard

300 ft

Bridge

London Bridge

1700 ft

32 London Bridge St

The View from The Shard

700 ft

Church

Southwark Cathedral

1100 ft

Museum

Fashion and Textile Museum

1700 ft

Palace

Winchester Palace

1600 ft

Restaurants

Hutong

400 ft

31 St. Thomas Street Level 33 The Shard

Oblix

600 ft

31 St. Thomas Street Level 32

GONG Bar

300 ft

Level 52 31 St. Thomas Street Shangri-La Hotel

Sky Lounge

100 ft

31 St. Thomas Street

Caffe Nero

600 ft

127-143 Borough High Street

Science Gallery Cafe

300 ft

Great Maze Pond Science Gallery London

Bar 31

400 ft

31 St Thomas Street The Shard

Duddell's

500 ft

St. Thomas's Church 9A St. Thomas Street in the St Thomas Church

Redwood Sport Pub & Kitchen

700 ft

London Bridge Station London Bridge Street

Champor-Champor

800 ft

62-64 Weston Street

Reviews and Ratings

Reviews from guests about their experience.

88%

loved their spa retreat and can’t wait to return.

Stunning views

Impeccable service

High dining prices

Limited casual dining options

8.8/10

Great

Rooms

9.4

Location

9.6

Service

8.5

Dining

8.2

Emerson

United Kingdom, February 2025

8.4/10

My stay at Shangri-La at The Shard was definitely memorable due to the breathtaking views and the luxurious amenities. The room had a stunning view of London, and the spacious design added to the comfort. While the service was mostly excellent, there were a few oddities regarding room service fees that left me puzzled. Overall, it's a fantastic hotel with unique features but has room for improvement in certain areas.

Rooms

9.0

The room was spacious and came with a breathtaking view of London. The bathroom was luxurious, featuring high-end amenities and even heated toilets. I felt it was well worth the price.

Service

7.0

Service quality was high and although most staff were attentive, I did experience some confusion regarding extra charges for room service delivery.

Location

9.0

The location is quite convenient, especially for exploring Central London. Being near the Thames adds to the charm, and it's easy to reach popular attractions.

Dining

8.0

Dining options were fantastic, especially at Ting with its exceptional views. However, I found the additional charges for room service to be a bit off-putting.

Facilities

9.0

The facilities, particularly the pool on the 52nd floor, were impressive and well-maintained, providing a unique experience with stunning views.

Ava

United Kingdom, January 2025

9.6/10

My stay at this hotel was truly exceptional, from breathtaking views of London to a luxurious and well-designed room. The staff went out of their way to make my anniversary special, even assisting in a surprise proposal! However, the hotel can get a bit crowded during peak times, which might not suit everyone looking for a tranquil escape.

Rooms

10.0

The room was absolutely fantastic with floor-to-ceiling windows offering a breathtaking view of the skyline, and a luxurious bathroom experience that elevated our stay.

Service

10.0

The service was impeccable, with staff members eager to assist and make special arrangements that truly added to the experience.

Location

9.0

The location was perfect, though not in the heart of central London, it was easy to explore nearby attractions and we enjoyed the vibrant atmosphere of the surrounding neighborhood.

Dining

10.0

Dining at the hotel was a highlight, particularly the dinner at Oblix, which featured outstanding food accompanied by stunning views.

Facilities

9.0

The hotel boasted excellent facilities, including a unique pool that offered a memorable experience and complimentary refreshments for guests.

Leslie

United Kingdom, December 2024

9.8/10

This hotel offers a truly unforgettable experience with its breathtaking views of London, luxurious amenities, and exceptional service that made our stay delightful. The rooms are stunning and felt like a slice of heaven, perfect for a special occasion. The dining experience was equally impressive but could be seen as an indulgence in terms of pricing. Overall, while it may be a splurge, the value for the memory created is unparalleled.

Rooms

10.0

The rooms are magnificent, featuring modern design, panoramic views, and high-end amenities that truly enhance the stay.

Service

10.0

The service was impeccable; the staff went above and beyond to ensure our comfort and enjoyment throughout our stay.

Location

10.0

Nestled in a remarkable tower, the location offers stunning views and proximity to iconic landmarks, making it an ideal base for exploring London.

Dining

9.0

Dining at the Ting lounge was a phenomenal experience, with exquisite food complemented by the incredible views.

Facilities

10.0

The facilities, including the pool on the top floor, provide a unique setting and a luxurious atmosphere that adds to the overall experience.

Stunning views

High dining prices

Nicky

United Kingdom, October 2024

9.2/10

My stay at the hotel was nothing short of delightful, thanks to the striking views and exceptional service. The room was beautifully designed and well-equipped, making it a comfortable haven. However, the check-in experience wasn't as smooth as I'd hoped, and there were minor issues with room facilities. Overall, it was a memorable stay worth every penny despite the few hiccups.

Rooms

9.0

The room I stayed in was stunning, especially with the incredible view from the floor-to-ceiling windows. I appreciated the spaciousness and the luxurious bathroom, complete with an amazing bath that overlooked London.

Service

Location

10.0

The hotel is centrally located, making it very easy to access various attractions in London. Plus, enjoying a meal at the Ting restaurant with the city as my backdrop was a standout moment.

Dining

9.0

Dining at the Ting restaurant was quite an experience. The food was delicious and the setting simply breathtaking. It elevated my overall stay just that much more.

Facilities

9.0

The facilities were impressive, especially the pool area on the 52nd floor that combined a great ambiance with panoramic views of the city. It was a great way to unwind after a day of exploring.

Breathtaking views

Check-in hiccup

Stanley

United Kingdom, October 2024

7.8/10

Our stay at the Shangri-La was filled with stunning views and spacious accommodations, making it a memorable experience. The amenities were impressive, but the dining experience left something to be desired, particularly during breakfast. Additionally, while the service was generally friendly, a few interactions could have been more engaging. Overall, it was a luxury stay, but there were some aspects that could be improved.

Rooms

9.0

The rooms are truly remarkable, offering a spacious layout with spectacular views, and the bathroom was a highlight with its luxurious features.

Service

7.0

The service was generally attentive, though there were moments where it felt lacking compared to the hotel's luxurious image.

Location

10.0

The location is perfect for exploring the city, right near popular attractions like Borough Market.

Dining

5.0

While the dining experience had amazing views, the breakfast was chaotic and the replenishment of food items was less than ideal.